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WORKING EXPERIENCE

 Head of Marketing & Development (Present/July 2008) Crepaway-Casual Dinner Chain Lebanon 

Setting the marketing plan & yearly allocated budget Implementing the Marketing strategy and setting yearly sales targets
 Online community in cooperation with the Communication department for better Online strategy and consistent update with the market trends 

Benchmarking reports, set quarterly to definine the external threat of direct & indirect competitors 

Events management, from scratch to execution 

Supervising the Customer Care department, handling customer complaints and report analysis 

Sales & Promotion; creating a sales driven culture within the team, proven abil...

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