Personal Information
Organization / Workplace
Amersfoort, Utrecht Netherlands
Industry
Technology / Software / Internet
Website
About
brightONE is opgericht op 1 juli 2013 toen de AURELIUS Group – gevestigd in München – grote delen van Tieto’s activiteiten in Nederland, Duitsland, India en Polen aankocht. Met 900 experts in vier landen beschikken we over meer dan 30 jaar ervaring in consulting services, systeemintegratie en productontwikkeling.
Contact Details
Tags
customer experience
customer service
socialmedia
online marketing
omnichannel
cex
smartvideo
brightone
customer interaction
online engagement
digital
social media
webcare
selfservice
video
customer engagement
twitter
facebook
coosto
proactive chat
engagor
socialservice
livechat
buzzcapture
social business
social service
liveperson
crm
personal video
microsoft crm dynamics
kpn
contactcenter
customer effort score
kpi
ces
contact center
forum
klantforum
fora
klantcommunity
klantfora
rbs
community
digital containment
communities
multichannel
cross-channel
omni-channel
multi-channel
crosschannel
chat
online sales
social analytics
social monitoring
social listening
guided tutorial
microsoft
crm dynamics
call center
klantinteractie
pr
crisis simulatie
cx
selfserrvice
mobile
online
digital interaction
ux
klantcontact
social customer service
radian6
obi4wan
contact channels
unified desktop
customer effort
ce
listening
reputatiemanagement
monitoring
social enterprise
salesforce
self service
smart
smart video
customer lifecycle
marketing
cross channel
customer jourmey
webcaren
See more
- Presentations
- Documents
- Infographics