As Senior Programming Director for Disney Institute, Bruce Jones directs the design and development of Disney Approach training, professional development, and advisory solutions across the globe. His team provides innovative learning experiences and practical business solutions to a diverse clientele of Fortune 500 companies and international organizations.
Bruce has 37 years of leadership experience – 29 of them with Disney – and he is a recognized expert on Disney business practices, including customer experience, leadership, employee engagement, service excellence, brand loyalty, creativity, and innovation.
While imminently qualified as a leader with Disney Institute, Bruce is also ...