Research now focused on Business Process Management (BPM) and process improvement, focusing first on the discipline and best practices, then on the technology platforms used to best implement agile solutions.
Broad general IT and enterprise architecture with deep technical and infrastructure expertise, strong analytic skills and hands-on experience, extensive public speaking and smaller group decision facilitation work, end user background, published author of books, magazine articles, research, etc.
Lead author of two books on infrastructure design:
* The Adaptive Enterprise: IT Infrastructure Strategies to Manage Change and Enable Growth
* Enriching the Value Chain: Infrastructure S...
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