Project management and Re-engineering expert who has successfully managed Six Sigma & Lean deployment in Xchanging, HSBC, UBS, Prudential and many other top brands across the globe. Consistently delivered high ROI to all organizations. Managed projects & programs predominantly in Banking and Insurance verticals (while engaged in various domains like Call Center, Collections, Analytic, Mortgage, Retail Securities, Annuities, P&C Insurance, Retirement Solutions, Group Insurance, Asset Management, Finance, Credit card operations, Complaints handling, ITOPS). Managed multiple business process migration projects as well, using the concepts of Lean/Six Sigma & Project management.
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