Training expert for 14 years started as a trainer in different functional areas for
different audiences, developed experience as a Trainer and Training Manager by
working as a freelancer in several major companies and institutions.
Gained experience and knowledge in Sales & Retail while Senior Trainer at ZON and
Project Manager at PT Contact. Also developed skills and experience in Process
Analysis and Design for Costumer Care Quality using systematic approach in an
attempt to continuously improve business effectiveness and efficiency while striving
for innovation, flexibility, and integration with technology.
Developed skills and know-how as an e-Learning expert and Instruct...
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