Help people and organizations with KPIs, scorecards and changes; sales, marketing and customer satisfaction experience.
I believe that team, process, execution, measurement and communication are key for success of the business management. Scorecards should help business stakeholders make better decisions for their business. I enjoy helping people and companies accelerate and make happen their initiatives for business change.
With more than 20 years in the IT industry (14 at Microsoft), I lead plenty of projects, and initiatives in Latin America developing an important practice and experience in business indicators (KPIs) and scorecards.
I collaborate with organizations to develop this culture ir order to let business leaders understand business status, anticipate variances and make business decisions.
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