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carlosscanoo

José Carlos Cano Hinojosa

Personal Information
Organization / Workplace
Peru Peru
Occupation
Analyst Information Technology
Industry
Technology / Software / Internet
About
Professional experience in IT Management : Service Desk and Help Desk and specialized in Supplier Management , Incidents , Problems, performance indicators , reports , optimization of processes and procedures , continuous improvement plans throughout the lifecycle of the service, application of best practices , frameworks , project management and management standards such as ITIL , COBIT , PMBOK, ISO/IEC 20000. High capacity for analysis , planning, design , decision making , creativity , adaptation to change , aimed at meeting objectives based on business goals.
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