Competences
• IS/IT Security
• Project management and Customer relationship management (Cost, quality, engagement, commercial proposal, response to RFPs)
• ITIL OSA Processes (Problem management, Incident management, Events management, Request management)
• Change management, Continual Service Improvement, Capacity Planning, Availability & Continuity management, Monitoring
Profile in French: http://www.viadeo.com/fr/profile/christophe-cuq