Cüneyt Eşsiz
Personal Information
Organization / Workplace
Istanbul, Turkey Turkey
Occupation
looking for new opportunities
Industry
Technology / Software / Internet
About
Dedicated Telecommunication Consultant with more than 16 years hands-on experience in Information Technologies with Analysis, Design, Development, Maintenance and Implementation of IP-PBXs, CTI and IVR portal. Providing business & technical consultancy to major contact centers. Solid technical and functional experience in Genesys & Avaya Suite. Expertise in Troubleshooting of Voice Genie, Genesys Voice platform (GVP), Genesys Routing, Reporting and WFM, Inbound/Outbound solutions, Proficient in analyzing and resolving Genesys & Avaya issues. Excellent communication & time management skills.
Specialties;
• Avaya Aura Contact Center and Avaya contact center solutions. Interaction Ce.
Contact Details