A technocrat with 8 plus years of experience in Desktop Support, System Administration, Client Servicing and Troubleshooting/Technical Support. Evaluating end-user requirements, troubleshooting complex information systems management. Extensive experience in installation, administration and networking in various environments. Active Directory Services; Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; DNS, Server Monitoring; Server Backup & restore. An effective communicator with significant experience working with steering committees.
Extensive documentation and training experience.