I am a CRM and Technical Project Manager and an Email Marketing and CRM professional with over 10 years’ experience. I have looked after local and international clients including Health and Racquet Club, SPAR, PEP, Distell, Procter and Gamble, Unilever, Google and Epsilon. I spent five years developing and optimising Distell's CRM Brand Ambassador Program, including Liquorice's bespoke CRM platform Sweetspot and BrandCloud, developed specifically for Distell. SweetSpot won a Silver Assegai for CRM technology and I considered this as my career highlight. Part of my focus includes ensuring all consumer communications adhere to international best practices and standards, and that the result...