Chen's mantra is "create and innovate" because she believes that for communities to create their desired future they need to have the proper tools. Chen developed innovative planning tools that help clients come up with practical interventions designed to steer tourism development towards the sustainable path. The Blue Water planning toolkit is a set of tools that is used for site assessment, product development, visioning, goal formulation, enterprise development, feasibility studies, infrastructure design and concept, and target marketing.
She co-authored 4 community-guide training programs with husband Louie F. Mencias. They are now part of the menu of trainings of the Departme...