 Responsible for troubleshooting all Network faults of various telecom vendors (Nortel, Marconi) from NMS (SDH) which includes technical support, trouble shooting, Fault management, software up gradation, provisioning, administration etc.
 Resolution of Critical Network and Service Layer Faults.
 Analysis of repetitive faults to implement a permanent resolution.
 Escalation of Major Outages to top management,
Supervising the Network up gradations and controlling Performance deviations.
 Good experience in Nortel SDH systems (TN-1C,TN-1X,4XE,16XE) which includes commissioning, Integration, Maintance & Troubleshooting
 Hands on experience in formation of new rings & upgrading ...