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cpfr s&op scm sofp supply chain forecasting microsoft outlook 2010 microsoft office 2007 bcc financial planning capacity planning jit master planning replenishment collaboration supply and demand strategic planning vmi kaizen lean manufacturing research manufacturing process discrete toc enterprise content management unified communications rtls rfid word 2010 microsoft office 2010 word 2013 multiple documents microsoft word merge email microsoft outlook 2013 automatically microsoft outlook tps