Banking professional with more than 25 years experience in financial services. Expert in developing branch transformation strategies for banks and credit unions designed to increase efficiency, reduce costs, improve the customer experience and enhance revenue generation. Out of the box thinker and change agent who thrives on challenging existing approaches and dealing with complex issues. Proven ability in establishing a shared vision, developing business unit strategies, and implementing programs that impact bottom line growth. Experienced in building compelling business cases for action with supporting financial models. Significant experience in managing highly-matrixed pro...