Manager of Operations and Support for global partner channel team since inception of Channel Partner Program. Successfully developed and deployed foundational business processes that streamline signing, onboarding, training, revenue generation and overall channel partner experience. Manage a team of Onboarding specialists who provide end-to-end support and training for partners while working with cross-functional stakeholders in developing program strategy.
Forecast global partner channel sales by product, region, and partner manager. Establish and manage system of key performance indicators and provide detailed reporting on revenue, partner activity and program health.
Built and maint...