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Greater New York City Area United States

Chief Digital Advisor at Brown University

Education

As an experienced digital enterprise operations and strategy leader I've enjoyed repeated success in scaling-seed-stage enterprises, and in re-building the operating systems of established yet struggling organizations to yield stronger practice capabilities, renewed business growth, and revitalized culture. I'm passionate about helping companies and institutions decipher their customers' behaviors, uncover their experience gaps then roadmap and deploy digital systems, applications, design, and media that successfully builds bonds with their customers, and safeguards organizations against marketplace disruption and internal stress. I've rebuilt marketing disciplines from the ground up an...