Personal Information
Organization / Workplace
Ireland Ireland
Occupation
Head Of ECAS Contact Centres at BT
Industry
Telecom / Mobile
Website
http://www.vodafone.comAbout
Over 25 years’ experience in a wide variety of industries and functions ,building and managing blue chip sales channel organisations, driving business development and strategic organisations.
Winner of the ‘Irish Sales Champion Awards’ for both ‘Best Telesales Contact Centre Manager’ and over all ‘Irish Sales Champion of the Year Award 2014.
I’ve successfully created unique Inside Sales systems and structures, including team selling models, compensation models, reward and recognition programmes, performance management tools, and sales campaigns which have been adopted by Vodafone and BT in Ireland. A confident and engaging conference speaker, I’ve presented keynote addresses at industry f...
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