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2013 Resource Planning Summit Charles Howell - Provoking People into Action

Charles Howell, PMP
Charles Howell, PMP

This presentation is based on my concept of Project Management Aikido techniques... how to get people to do things when you have little influence. Thanks to PDWare for inviting me to make this presentation at the Resource Planning Summit in Chicago (May 2013)

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Using Aikido principles to make projects easy
IT Director, Operations Floyd Medical Center Rome, GA
D= Dominance I = Influence S = Steadiness C = Conscientiousness I have no I (Influence) and I need people to do things they dont necessarily want to do.
My Project vs. the Skyscraper Which will finish first? http://www.thekidswindow.co.uk/News/Skyscrapers.htm
If a worker doesnt have something to do, lets find him something to do. Why were we working so hard at getting our clients to complete deliverables and not getting anywhere?
Aikido blends the motion of the attacker and redirecting the force of the attack rather than opposing it head-on. It requires very little physical energy, as the practitioner simply deflects the attacker's momentum.
You wanted to fall. I just helped you.
Project Management is an art to be mastered. It is a role with lots of responsibility and little authority. One needs to master soft skills to help you navigate successfully to the target ... the end of the project. BUT, managing a project can often feel like warfare as you engage difficult people and intractable issues. It may seem that head-on force is the answer. Sometimes, that works. Sometimes, force is met with force.
Project Management when practiced artfullycan be like Aikido.
I needed to succeed. You just helped me.
Here are five examples 1. Be Incorrect on Purpose 2. Shoot me in the head, please! 3. Be transparent and take the hit 4. You are in my critical path! 5. Let the data speak
10 minutes later!
You wouldnt give me the information I needed. I tricked you by saying I was going to use bad information and immediately you gave me what I needed!
Request: Document this process... Response: Youre kidding! Please shoot me in the head! Be provocative by writing a draft version of the required documentation. People will gladly tell you where you are wrong and provide additional details. The job gets done!
I needed the documentation done. I coaxed it out of you and got it on the fast track!
Result: A new process setup for the entire company!
Reviews needed to be done on time. I aired my dirty laundry and shamed them to action!
You are in my critical path! Every day you delay, delays the end of my project!
I wanted to get the deliverable done. I just got you focused on it.
This chart tells its own story Forces visibility Forces prioritization Reduces chaos
You dont believe me. I just showed data that makes it hard to disagree.
What are the Lessons Learned? What are the Take-Aways Earned?
Hone your Provoking Strategies Make them work for YOU even if you dont have a low I You can provoke Colleagues, Bosses, Vendors with Calculated Impunity And, have Associates marvel at your Project Success
THIS PRESENTATION IS STRICTLY CONFIDENTIAL ALERT!

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2013 Resource Planning Summit Charles Howell - Provoking People into Action

  • 1. Using Aikido principles to make projects easy
  • 2. IT Director, Operations Floyd Medical Center Rome, GA
  • 3. D= Dominance I = Influence S = Steadiness C = Conscientiousness I have no I (Influence) and I need people to do things they dont necessarily want to do.
  • 4. My Project vs. the Skyscraper Which will finish first? http://www.thekidswindow.co.uk/News/Skyscrapers.htm
  • 5. If a worker doesnt have something to do, lets find him something to do. Why were we working so hard at getting our clients to complete deliverables and not getting anywhere?
  • 6. Aikido blends the motion of the attacker and redirecting the force of the attack rather than opposing it head-on. It requires very little physical energy, as the practitioner simply deflects the attacker's momentum.
  • 7. You wanted to fall. I just helped you.
  • 8. Project Management is an art to be mastered. It is a role with lots of responsibility and little authority. One needs to master soft skills to help you navigate successfully to the target ... the end of the project. BUT, managing a project can often feel like warfare as you engage difficult people and intractable issues. It may seem that head-on force is the answer. Sometimes, that works. Sometimes, force is met with force.
  • 9. Project Management when practiced artfullycan be like Aikido.
  • 10. I needed to succeed. You just helped me.
  • 11. Here are five examples 1. Be Incorrect on Purpose 2. Shoot me in the head, please! 3. Be transparent and take the hit 4. You are in my critical path! 5. Let the data speak
  • 13. You wouldnt give me the information I needed. I tricked you by saying I was going to use bad information and immediately you gave me what I needed!
  • 14. Request: Document this process... Response: Youre kidding! Please shoot me in the head! Be provocative by writing a draft version of the required documentation. People will gladly tell you where you are wrong and provide additional details. The job gets done!
  • 15. I needed the documentation done. I coaxed it out of you and got it on the fast track!
  • 16. Result: A new process setup for the entire company!
  • 17. Reviews needed to be done on time. I aired my dirty laundry and shamed them to action!
  • 18. You are in my critical path! Every day you delay, delays the end of my project!
  • 19. I wanted to get the deliverable done. I just got you focused on it.
  • 20. This chart tells its own story Forces visibility Forces prioritization Reduces chaos
  • 21. You dont believe me. I just showed data that makes it hard to disagree.
  • 22. What are the Lessons Learned? What are the Take-Aways Earned?
  • 23. Hone your Provoking Strategies Make them work for YOU even if you dont have a low I You can provoke Colleagues, Bosses, Vendors with Calculated Impunity And, have Associates marvel at your Project Success
  • 24. THIS PRESENTATION IS STRICTLY CONFIDENTIAL ALERT!