Anticipating pain points + bringing certainty & reliability to the customer experience
Industry
Advertising / Marketing / PR
Website
About
I am biased. Like you.
Specialties:
Behavioral economics focused on digital consumer, ecommerce, online crisis management + image repair for brands, qualitative data-gathering (I am a good listener!), buying experience, mistake proofing, neuromarketing, adaptive thinking, branding, netiquette, copywriting and storytelling, customer satisfaction, WOM, Facebook ads, social media measurement and engagement.