Claudio Costa
Personal Information
Organization / Workplace
São Paulo Area, Brazil Brazil
Occupation
Network Engineer at PromonLogicalis
Industry
Technology / Software / Internet
About
High qualified Cisco Unified Collaboration and Customer Care engineer with more than 8 years of experience working with network technologies.Currently working as Cisco Unified Collaboration Specialist with many expertise, experience and hard knowledge at these technologies:
- Cisco Unified Communications Manager Session Management Edition / CUBE / Gatekeeper;
- Cisco Unified Communications Manager and Communications Manager Express;
- Cisco Unity Connection and Cisco Unity Express;
- Cisco Unified Presence / Cisco Jabber;
- Cisco WebEx Meeting, CWMS;
- Cisco Unified Contact Center Express / Contact Center Scripting, IVR and ACD;
- Cisco Customer Voice Portal deployments;
- Cisco ...
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