Pragmatic Marketing Certified, Market focus, ROI driven, and accomplished product management professional with 15 years鈥� experience in telecommunications and customer experience technologies ((IVR, Self-Service, Mobile, CRM, Omni-Channel). Experienced developing product vision and guiding strategy from concept through launch resulting in positive revenue growth. Proven ability in producing concise and prioritized business plans while balancing customer and resource requirements with development schedules. Excellent interpersonal and customer skills and collaborating with external customers, executive teams and global cross-functional teams to ensure customer and business expectations are .
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