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Hyderabad Area, India India

Cloud systems Engineer at Zajil Telecom

Electronics / Computer Hardware

I have been Working as Systems engineer and faced many customer related issues in Infrastructure and cloud Services. Diagnosing, troubleshooting, and resolving Virtualization(Vmware,HyperV,Xenserver) ,Disaster Recovery(VMware SRM,Replication manager,Veeam,Evault) and network issues related to service and product offerings • Assuming full-responsibility of escalated critical customer and alliance partner cases, and seeing them to resolution. • Making business-critical decisions that help customers or partners understand proper data protection techniques to ensure full recovery when needed. • Working with senior management, channel managers, development and product management teams on techn...