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Newcastle upon Tyne, United Kingdom United Kingdom

Head of Technical Support for the North

Government / Military

I believe that the user should be at the heart of everything we do, for me this means focusing on their needs and enabling a digital experience that exceeds their expectations. With a demonstrated ability to clearly understand and articulate the voice of the user efficiently, effectively and with clarity. Complemented with a comprehensive background in Service and Project management. Agile, Lean and Continual Improvement methodologies and a substantive technical knowledge and expertise across a variety of technical stacks. I provide strong leadership and direction in any situation or environment. Coaching, mentoring and developing organisations and their people to fulfil their potenti...