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Gurgaon, Haryana India

Management Consultant

Telecom / Mobile

CUSTOMER SUPPORT & VENDOR MANAGEMENT – SOUTH ASIA - India, - Australia, New Zealand, - Singapore, Malaysia, Philippines, - Thailand, - Indonesia & Vietnam DIGITAL SIX SIGMA GREEN BELT (Motorola Inc.) CORE COMPETENCIES Core Competencies  9+ years of professional experience in Customer Service delivery  Proven engagement skills and ability to influence global stakeholders  Excellent customer management skills  Systematic problem solving and decision making capability  Managing customer support strategy for multicultural regional environment  Process automation , Budget Planning, Cost reduction mechanism implementation  Result oriented implementation of CTQ ...