Vijaykumar Desai
Personal Information
Organization / Workplace
Pune Area, India India
Occupation
Manager Quality at Wipro
Industry
Technology / Software / Internet
About
An IT Service Management Consultant with around 16+ years of experience with proven track record as an ITIL practitioner in Incident, Problem and Change Management processes and also demonstrated consulting experience in ITSM Tool Administration.
Experience in IT Service Management Consulting, IT Operations Management & Service Delivery and IT Service Quality/Quality Assurance.
ITIL Service Operations certified.
ITIL Service Transition certified.
ITIL V3 Foundation certified.
Consulting experience for – BMC Remedy ITSM, Service Now, Kayako.
Specialties:
ITIL Service Delivery & Support
ITIL based Process Consulting, Analysis.
IT Operations Management.
Contact Details