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Johannesburg Area, South Africa South Africa

Head: Customer Insights, CRM & Loyalty

Finance / Banking / Insurance

A skill set honed in both the FMCG and financial services arenas that broadly covers analytics; strategy formulation, customer strategy; the management of research, development and innovation. Ad-hoc and pro-bono consulting to NGO's and public sector entities. Research interests include policy formulation regarding market inclusivity; pro-poor housing finance and the influence of foreign trade and development partners on African policy outcomes.