Personal Information
Organization / Workplace
Kuala Lumpur, Malaysia Malaysia
Occupation
CRM Expert for Communication and Banking
Industry
Technology / Software / Internet
About
Career Summary
A Seasoned IT professional with 20 years of experience in Software - Consulting Services, Package Implementation, Architecture & Governance Services, Program Delivery Management and Services Pre Sales. An expert in Siebel CRM with sound understanding of Oracle Cloud based CX solutions and Salesforce CRM Solutions. Experienced with Implementation of BI & MDM Solutions, ERP, Telecom BSS-OSS Solutions, ecommerce and Mobility solutions.
Technology Skill Sets
Customer Experience (CX) : Oracle Right Now , ATG, Oracle CPQ - BigMachines
CRM : Siebel CRM ( Ver 6, Rel 7.x.x, Rel 8.x.x , Siebel 15) and Salesforce
BI & MDM : OBIEE, Siebel UCM, Enterprise Data Quality
Telecom : Ora...
Contact Details