Senior consulting professional with a breadth of experience in marketing and business transformation. I counsel members of the Fortune 100 and other leading organizations in the development of customer strategies and new digital operating models to drive business value.
My specialties include customer experience transformation, marketing strategy, customer-focused digital solutions, new product development and product launch, growth strategy and innovation management.
I thrive on helping client executives develop a better understanding of their customers’ behaviors and motivations, and coupling this knowledge with appropriate use of digital tools to develop more effective customer exper.