Personal Information
Organization / Workplace
san jose Costa Rica
Occupation
Regional Contact Center Manager
Industry
Finance / Banking / Insurance
Website
About
Corporate Operations with Call Center specialization, and Project Manager that has been able to deploy methodologies and technology to improve business.
Complemented my UCR Computer Science preparation with INCAE's MBA in order to merge the technical experience with a business orientation.
On the strategic side, I have worked deploying Siebel throughout an organization of over 5,000 employees, both on the technical side, and strategic-business side.
Have been able to complement the business needs with technology, improving communication between business and technology areas.
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