Hisham is an avid training manager specialized in customer service and sales training within retail business division; he has been training extensively for more than 10 years as an in house trainer, and an outsource trainer in various industries such as Retail, Entertainment, Automotive, Telecom and a few other business segments.
With over 10 years of experience working in IT, call centers, and retail Hisham has come to a collective experience that allowed him to be access different training topics comfortably, and come to understand customers’ needs and desires especially high value customers.
Hisham provided training sessions in 8 countries to more than 10 different nationalities in ...