I’m a seasoned user experience consultant and design strategist. My expertise is in UX/product design, process design, strategy and user research.
I focus on improving product and customer experiences across all platforms and channels. I’ve worn many hats during my career as a UI designer, UX manager, UX director and independent consultant.
I have Hands on experience with all phases of UX design, from initial planning, user research, persona and user journey development to content strategy, usability testing and final implementation.
Clients I’ve worked with include: AT&T Digital Life, Norwegian Cruise Lines, NASCAR, Alabama Power, Cigna Insurance, The Home Depot, Alamo Car Rental...