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Richmond, Virginia Area United States

UX Research and Measurement Lead at Capital One

Technology / Software / Internet

I believe that great consumer experiences are the result of exceptional technology combined with divergent creative thinking. They begin with great ideas - ideas different than any before them, yet familiar enough to be adopted by the masses. They make us believe that they were meant to be part of our lives and yet make us question how we got along without them before they existed. I am a digital product inventor, passionate about creating multi-channel consumer experiences that provide value, engage on a deeper level, and connect with the lives of their users. I value the power of storytelling to illustrate how consumers engage with a brand - engagement that begins with awareness and fo...