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Greater Denver Area, CO United States

Director of CRM Solutions at eLoyalty

Technology / Software / Internet

25+ years of experience in a variety of consulting roles from Business Analysis, Solution Design, Project and Program management to enable organizational capabilities that drive business results for Customer Experience, Performance and Productivity that includes customer/business intelligence, customer relationship management, portals & collaboration, program management/portfolio management, and mobile strategies. In-depth experiences in helping organizations implement applications and systems integration for Retail, Healthcare, and Financial (credit, insurance, and mortgage), Energy, and Telecommunication organizations. Expertise in major CRM applications including Salesforce.com, Mi...