Strategic and results-driven Customer Insight and User Experience Executive with experience driving company-wide value through forward-thinking, multi-channel customer solutions within fast-paced, rapidly evolving global environments. Leverages strong business acumen and extensive customer research-focused educational background to streamline customer-facing efforts and improve functionality, processes, personnel, and brand development. Dynamic leader and resourceful top-performer capable of leading high-value, customer insight operations, maximizing return, optimizing internal procedures, leading cross-functional teams, and cultivating key partnerships.
Areas of Expertise
Customer Ins...