Personal Information
Organization / Workplace
Greater Milwaukee Area, Wisconsin United States
Occupation
Business Analyst
Industry
Apparel / Fashion
Website
About
Currently developing a web application for knowledge management. Other business applications may include customer service, help desk, collaboration, and community. Project evolved out of the need for a dynamic knowledge base to support instructor-led training.
- Researched technical writing workflow.
- Discovered customers in technical communications.
- Elicited customer needs and developed mock-ups.
- Collaborated with team members and prospects.
- Built multiple versions of knowledge base prototype.
- Presented research at technical writing conference.
- Built development environment in VirtualBox and Eclipse.
- Deployed initial version of beta to AWS Elastic Beanstalk.
Skills: Projec...
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