Personal Information
Organization / Workplace
Amsterdam Area, Netherlands, Noord Holland Netherlands
Occupation
Partner EarlyBridge, strategy bureau for 1 to 1 customer communication and multi-channel customer experience
Industry
Apparel / Fashion
Website
About
Christiaan Pothoven is a partner in EarlyBridge, specialist in customer experience and one-to-one customer contact. Christiaan specializes in advising clients in multi-channel management and in developing customer-centric processes through Customer Journey Mapping initiatives. He combines creative thinking with practical implementations.
After a career in sales, distribution and customer experience & innovation at ABN AMRO, Christiaan joined EarlyBridge in 2007 as a partner, leading the multi-channel client activities. He advises clients like Philips, the Dutch National Railway, Ziggo and Makro on the effective use of channels in multi-channel customer journey’s.
Alongside his role a...
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