Personal Information
Organization / Workplace
Singapore Singapore
Occupation
Digital Strategy Lead at Accenture
Industry
Apparel / Fashion
About
Senior strategy professional with 12 years of experience leading organizations on their digital journey.
I am passionate about building customer-centric businesses, and have practical experience in the following areas:
- Using digital channels to engage customers
- Designing personalized and smart interfaces
- Developing new digital products
- Re-engineering process, policy and organization structure
My focus has always been on driving results on behalf of my clients. In my career, I have helped achieve the following:
- 290% increase in customer acquisition
- 80% customer retention increase
- 15% cost reduction in marketing spend
- 85% compliance in first year of deployment
- 65% proces...
Contact Details