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Personal Information
Organization / Workplace
Austin, Texas Area United States
Occupation
Ops Specialist
Industry
Technology / Software / Internet
About
* Administered MS CRM and used deep understanding of the key concepts behind its customizable object-oriented architecture to implement significant workflow and reporting enhancements. * Developed key enhancements to billing process for highly complex business and revenue model (see projects for more info). * Main reporting and data provider for the company. Administered Softrax accounting system and played a major role in reporting, support and enhancement of all other internal systems including MS CRM. * Created data mart and front-end reporting to improve analytical capabilities on data from several different systems, providing a core business department the ability to ramp up its in...
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