Broad IT knowledge, technical, management and processes skills. ITIL, COBIT, ISO, PMBok 4
Broad IT Generalist knowledge. Hardware, Software, application, servers, laptops, infrastructure, printers. Programming: C, C++, C#, Java, PHP, HTML,Flash, computational logic, Oracle and SQL, Office package, MS Project, PowerPoint, Operating Systems: Windows 95/98/ME/XP/Vista/Win7,Win8, Win10, LINUX Ubuntu, contingency plan and disaster recover, incident, change, problem managememt based on ITIL v3( PDCA ), Project management (PMBoK 4), risk management and mitigation, Information Secutury (ISO 27002), design, updates, continuous improvement, maturity level and process evaluation, business alignment (COBIT 4 e 5), IT to Business speak , IT requirement analysis, ITSM, Sharepoint. Team play...