Over 15 years of Experience in IT software industry, providing Pre-sales, Consultancy, end user support and technical account management for customers. In-depth experience in Application Performance Management (APM), IT Service Management (ITSM), IT infrastructure monitoring space and ITIL process consulting.
Excellent interpersonal and communications skills. Able to articulate technical solutions to customers, executives and partners at all proficiency level. Built well working relationship externally with clients and partners, and throughout internal organization. Strong team player.
Focus, efficient and effective. Calm, Patience, Motivated and Committed professionals. Accomplished i...