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São Paulo Area, Brazil Brazil

Teaching Assistant at FIA - Fundação Instituto de Administração

Technology / Software / Internet

Nine years of experience of IT Service Management and Delivery in companies like Delphi Automotive Systems, FCI Conectors and SERPRO, with focus on Project Managing and Continuous Improvement. English, IT and Administration teacher. PMP. MBA. Master in Administration (in progress). Projects Delivered - Payroll system for South America with annual saving of USD $ 350.000 - Disaster Recovery Plan in Cloud Environment - ERP migration with processes improvement - e-Commerce system with ERP connection (online inventory control and ordering)