CRM strategy professional with over 15 years experience marketing leading enterprise/SaaS software, services, CRM, Cloud, contact center and networking solutions. Proven track record for driving revenue through developing differentiated solutions and competitive analysis. Demonstrated thought leadership expertise with significant revenue contribution leading multi-client, consulting and research projects in CRM, retail automation and enterprise services domains. Work strategically to produce MRD's, business plans and competitive assessments to execution for product/solution presentations and collateral material. Strategic business management consulting, and services engagement management.