PROFESSIONAL PROFILE
Snapshot: A commerce graduate with 16+ years of experience in Credit Control, Debt Collection, Retention, Customer Service and Communication in varied industries such as Telecom, Automobile and Banking.
• Effective communicator and relationship builder with superior detail orientation who gathers and imparts information effectively across all levels of management, consistently resulting in desired outcomes.
• Enthusiastic problem solver, proficient in multicultural environments, with keen ability to rapidly assess diverse situational changes and develop action plans to meet and exceed targeted goals.
• Organized and energetic leader, who consistently refines an