Personal Information
Organization / Workplace
Almere Stad Area, Netherlands Netherlands
Occupation
Head of ICT, The Salvation Army, Netherlands
Industry
NGO / Public Service
Website
http://www.legerdesheils.nlAbout
Kennis en ervaring van/met ITIL processen zoals: Incident Management (en Escalatie Management), Problem Management, Service Level Management, Change Management, Configuration Management, Continuity Management, Capacity Management, Distribution & Installation.
Diverse projecten: invoering Windows XP in Call Center omgeving, invoering ISO9001/2000 bij Functioneel Beheer Telefoonbank, diverse systemen o.a. Siebel (CRM), CTI, Telefooncentrales.
Kennis en ervaring met ISO9001/2000.
Contact Details
