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Personal Information
Organization / Workplace
Greater Atlanta Area United States
Occupation
Business Development Manager at OpenSpan
Industry
Technology / Software / Internet
Website
About
My role at OpenSpan is to inform and educate on OpenSpan Desktop Automation, Robotic Automation and WorkForce Intelligence. We allow companies to improve worker performance and engagement in the call center, back-office or any transaction-based operation. OpenSpan serves some of the world’s largest enterprises in the financial services, insurance, telecommunications and retail industries by enabling them to apply automation solutions that optimize core business processes and simplify and accelerate transaction execution. Companies using OpenSpan can extend the value of their current technology investments by creating more extensible logic that improves transaction quality and increases r.
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Presentations(13)Ìý

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OpenSpan for HealthCare: Four Member Service Representative Readiness Strategies to Contend with the Affordable Care Act (ACA)
OpenSpan for HealthCare: Four Member Service Representative Readiness Strategies to Contend with the Affordable Care Act (ACA)OpenSpan for HealthCare: Four Member Service Representative Readiness Strategies to Contend with the Affordable Care Act (ACA)
OpenSpan for HealthCare: Four Member Service Representative Readiness Strategies to Contend with the Affordable Care Act (ACA)
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OpenSpan - Alligning Desktop Analytics to Drive Enterprise Performance
OpenSpan - Alligning Desktop Analytics to Drive Enterprise PerformanceOpenSpan - Alligning Desktop Analytics to Drive Enterprise Performance
OpenSpan - Alligning Desktop Analytics to Drive Enterprise Performance
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Bruce Temkin: The Customer Experience Imperative: A Contact Center Boot Camp for Surviving in the New Economy
Bruce Temkin: The Customer Experience Imperative: A Contact Center Boot Camp for Surviving in the New EconomyBruce Temkin: The Customer Experience Imperative: A Contact Center Boot Camp for Surviving in the New Economy
Bruce Temkin: The Customer Experience Imperative: A Contact Center Boot Camp for Surviving in the New Economy
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Documents(5)Ìý

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Openspan recruiting
Openspan recruitingOpenspan recruiting
Openspan recruiting
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Openspan smarter-workforce
Openspan smarter-workforceOpenspan smarter-workforce
Openspan smarter-workforce
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OpenSpan Desktop Analytics Datasheet
OpenSpan Desktop Analytics DatasheetOpenSpan Desktop Analytics Datasheet
OpenSpan Desktop Analytics Datasheet
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Infographics(2)Ìý

Customer Experience infographic
Customer Experience infographicCustomer Experience infographic
Customer Experience infographic
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Openspan Contact Center Workflow Needs
Openspan Contact Center Workflow NeedsOpenspan Contact Center Workflow Needs
Openspan Contact Center Workflow Needs
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