Currently working as a Director- Strategic Accounts and providing strategic support as client partner in farming the accounts.
Proven experience in delivery management, account management, BPO Management & practice management.
Instrumental in introducing new service line for the organization and has successfully set up the Mobility Practice to deliver the services under new service lines.
Possess sound process definition and process implementation experience. Driven Quality Initiatives as an SEPG head and successfully achieved CMMI L3 dev. certifications for the organization.
Highly experienced in executing Onsite, offshore, Near-Shore and global delivery model projects.
Excellent ...