A proven Operational Leader with more than ten years of experience in business process outsourcing, contact center operations, process improvement and change management, specializing in accounts receivable management that includes extensive exposure on managing multiple front-end and back-end collections work, both within the card and retail services vertical.
Excellent communication skills, both written and oral.
Knowledgeable on financial management, project implementation and business planning processes.
Highly analytical and process-oriented with strong work commitment and strategic capabilities.