Personal Information
Organization / Workplace
Sterling, Virginia United States
Occupation
President
Industry
Technology / Software / Internet
Website
http://www.gainesgroup.comAbout
Experienced in IP, circuit-switched, wireless network planning, design, cutover, operation, customer support, troubleshooting, field service operation.
Reputation as a hands-on fix-it.
IT project management for major accounts, developing long-term customer loyalty, creating strategic alliances, launching and leveraging new products and services, increasing value-added to improve customer benefits, profit margins.
Troubleshooter for major accounts. Performed in this role for AT&T Headquarters, AT&T Treasury, Bell Canada, BellSouth, other RBOCs, Citicorp, ITT, Nortel, Unisys, Xerox. Typical assignments: forming ad-hoc squads to repair emergency protocol or interface problems ...
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